Allied Health NDIS Audit Checklist: worksheet
Ahpra advertising guidelines. Edition held: Guidelines for advertising a regulated health service, December 2020 edition, effective 14 December 2020; checked current on 6 October 2026 (Ahpra advertising guidelines page read 6 October 2026: still the current edition).
Under review, not in force: The printed edition predates the higher penalties for advertising offences: up to 60,000 dollars for an individual and 120,000 dollars for a body corporate, in every jurisdiction from 1 July 2024. The guidelines will be updated when next reviewed.
Standards library: https://compliance.theartofservice.com/frameworks/ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ahpra-advertising-guidelines/expectations-do-not-create-an-unreasonable-expectation-of/
| Ref | Requirement (our statement of the clause) | Evidence an auditor or the regulator asks for | Common gap to check | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|---|---|---|
| Expectations | Advertising must not create an unreasonable expectation of beneficial treatment. Examples are exaggerated outcomes or recovery times, overstated benefit, words such as safe, effective, risk-free or pain-free without acknowledging adverse reactions or mixed evidence, unsubstantiated suggestions that health will suffer without the service, claims of infallibility, miracle or guaranteed cure, exclusive remedies and unrealistic outcome photographs. Personal anecdotes from the advertiser can create the same expectation. Source: https://www.ahpra.gov.au/Resources/Advertising-hub/Advertising-guidelines-and-other-guidance/Advertising-guidelines.aspx | Copy review record against each prohibited expectation pattern; Risk information supplied alongside each advertised treatment | 'Guaranteed results' on a treatment page; Practitioner's personal story presented as proof the treatment works | ☐ yes ☐ partly ☐ no ☐ n/a |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.