Allied Health NDIS Audit Checklist: worksheet
Ahpra advertising guidelines. Edition held: Guidelines for advertising a regulated health service, December 2020 edition, effective 14 December 2020; checked current on 6 October 2026 (Ahpra advertising guidelines page read 6 October 2026: still the current edition).
Under review, not in force: The printed edition predates the higher penalties for advertising offences: up to 60,000 dollars for an individual and 120,000 dollars for a body corporate, in every jurisdiction from 1 July 2024. The guidelines will be updated when next reviewed.
Standards library: https://compliance.theartofservice.com/frameworks/ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ahpra-advertising-guidelines/review-functions-control-review-functions-you-run-and-know/
| Ref | Requirement (our statement of the clause) | Evidence an auditor or the regulator asks for | Common gap to check | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|---|---|---|
| Review functions | The advertiser, meaning whoever controls the site or review function, is responsible for testimonials in advertising: the clinic for its own website and business social media (reviews may need to be switched off where they cannot be edited), and the platform owner for third-party booking or review sites the clinic does not control. Patients remain free to post reviews on independent platforms and an advertiser need not chase removal of them, but engaging with reviews on a third-party site can itself use a testimonial. Source: https://www.ahpra.gov.au/Resources/Advertising-hub/Advertising-guidelines-and-other-guidance/Advertising-guidelines.aspx | Inventory of every site and social account the clinic controls with the status of its review function; Rules for staff replying to third-party reviews | Business social page with reviews switched on and clinical comments showing; Staff thanking a reviewer for a clinical outcome on a booking site | ☐ yes ☐ partly ☐ no ☐ n/a |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.