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Allied Health NDIS Audit Checklist: worksheet

Incident records: the minimum details, kept 7 years

NDIS Incident Management and Reportable Incidents Rules. Edition held: NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments); checked current on 6 October 2026 (Federal Register: latest version on 6 October 2026).

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-incident-management-and-reportable-incidents-rules-2018. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-incident-management-rules/incident-records-minimum-details-and-7-years/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
s 12(2)For every incident the system must record at least: a description including the impact on or harm to any affected person with disability; whether it is a reportable incident; the time, date and place if known, or otherwise when it was first identified; names and contact details of those involved and of any witnesses; the section 10(3) assessment; the actions taken, including support to affected persons; consultation with affected persons; whether they received any reports or findings; details and outcomes of any investigation; and the name and contact details of the person making the record.
Source: https://www.legislation.gov.au/F2018L00633/latest/text
Incident report form or system screen with every s 12(2) field; Sample of completed incident records checked for all mandatory fields; Record of findings shared with the affected participantWitness details and consultation with the participant missing; Reportable status field not completed☐ yes
☐ partly
☐ no
☐ n/a
s 12(3)For each reportable incident alleged to have occurred, the system must record at least: a description of the allegation; the time, date and place if known; names and contact details of those involved and any witnesses; the section 10(3) assessment; actions taken including support to affected persons; consultation with them; whether they received reports or findings; investigation details and outcomes; and who made the record.
Source: https://www.legislation.gov.au/F2018L00633/latest/text
Allegation record template distinct from or flagged within the incident register; Sample allegation files with assessment, actions and investigation outcome; Link from each allegation record to its Commission notification numberAllegations against staff kept only in HR files outside the incident system; Outcome of the allegation never recorded☐ yes
☐ partly
☐ no
☐ n/a
s 12(4)Each incident and alleged reportable incident record made under section 12 must be kept for 7 years from the day it is made, subject to any longer period another Commonwealth, State or Territory law requires.
Source: https://www.legislation.gov.au/F2018L00633/latest/text
Records retention schedule showing a 7-year minimum for incident records; Archive or system retention setting for incident data; Evidence that records from at least several years ago can be retrievedPaper incident forms destroyed with participant files at exit; Retention rule not applied when changing software☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.