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Allied Health NDIS Audit Checklist: worksheet

Core module: Incident management

NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).

Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/core-incident-management/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Core 14.1The provider keeps an incident management system proportionate to its supports and size that meets the NDIS (Incident Management and Reportable Incidents) Rules 2018.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Incident management policy and procedure covering recording, response, investigation and reporting; Incident register showing classification, actions and reportable status; Reportable incident notifications and 5-day and final reports to the NDIS CommissionReportable incidents notified late or not at all; Incident procedure does not cover incidents involving workers as alleged perpetrators☐ yes
☐ partly
☐ no
☐ n/a
Core 14.2Each participant is given information about the provider's incident management, including how incidents involving them have been handled.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Participant information on incident management in accessible formats; Incident files recording when and how the participant was told of the response and outcome; Open disclosure procedureParticipant never told the outcome of an incident involving them; Information given only to family members without the participant☐ yes
☐ partly
☐ no
☐ n/a
Core 14.3The provider shows continuous improvement in incident management by regularly reviewing its policies and procedures, the causes, handling and outcomes of incidents, and the views of participants and workers, and by using that feedback across the organisation.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Incident trend and root cause reports reviewed by management; Records of debriefs or worker and participant input after incidents; Policy and practice changes logged from incident reviewsIncidents closed without root cause analysis; Repeat incidents of the same type with no systemic action☐ yes
☐ partly
☐ no
☐ n/a
Core 14.4All workers know about, are trained in and follow the required incident management procedures, including identifying and escalating reportable incidents.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Training records on incident identification, recording and reportable incidents; Induction checklist covering incident reporting; Sample incident reports showing workers followed the procedureWorkers unsure which incidents are reportable; Incident forms incomplete or filed late☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.