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Allied Health NDIS Audit Checklist: worksheet

Module 3: The family

NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).

Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/module-3-the-family/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Module 3 4.1Each child's support plan is built on the choice and control of the child and family and is developed together with the family, not written by the provider and handed over.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Family-centred support plans signed or acknowledged by the family; Planning meeting notes showing the family's choices recorded; Family feedback on the planning processPlans drafted by the therapist before meeting the family; No record of the family's choices in the plan☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.2The provider recognises and respects what the family knows about their child and draws on that expertise when assessing the child, planning goals and delivering supports, treating the family as partners rather than recipients.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Intake and assessment records capturing the family's knowledge of the child; Plan reviews showing family observations used to adjust strategies; Family satisfaction survey results on being listened toFamily observations not recorded or not reflected in plans; Professional assessment treated as the only valid source☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.3The provider works in partnership with the family to identify the family's strengths, needs and priorities, and records them so they guide the supports provided.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Family strengths and priorities assessment or ecomap; Support plans linking goals to the priorities the family named; Partnership meeting recordsAssessment records only the child's deficits; Family priorities absent from the plan goals☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.4Each support plan is flexible and individual, reflecting the preferences and learning styles of the child and of each family member who takes part, and is adjusted when those change.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Support plans recording how the child and family members prefer to learn; Records of plan changes made in response to family preferences; Varied delivery modes in session notes (coaching, modelling, written or video guidance)Template plans with identical strategies for different families; No record of how family members learn best☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.5Each support plan responds to and respects the family's cultural beliefs and their community, including language, kinship and community practices, and does not ask the family to set aside its beliefs to receive supports.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Cultural information captured at intake (language, cultural practices, community connections); Records of interpreter or cultural liaison use; Cultural responsiveness training records for early childhood workersCulture recorded at intake but not reflected in the plan; Interpreters not offered to families who need them☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.6The provider gives information and supports in a clear, easy to understand and flexible way, and integrates the support into the child's everyday routines rather than relying on clinic-only activities.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Routine-based intervention plans (mealtime, bath time, play, getting dressed); Plain-language or translated information resources given to families; Session notes from home or other everyday settingsStrategies only practised in clinic sessions; Written information too technical for the family☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.7The provider promotes and develops the family's strengths and helps the family build its own network of formal and informal resources, recognising that good outcomes for children do not depend only on therapy programs focused on the child.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Records of referrals or links to playgroups, parent groups and community services; Plans with goals for the family's own network and resources; Progress notes on the family's confidence and strengthsPlans contain only therapy goals with no family network goals; No referrals to community or informal supports☐ yes
☐ partly
☐ no
☐ n/a
Module 3 4.8The provider works with the family to inform and strengthen their participation in, and contribution to, the child's learning and development, so the family can carry strategies into daily life between sessions.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Coaching records showing parents practising strategies with feedback; Family learning resources provided and reviewed; Review notes on the family's contribution to progressParents observe sessions but are never coached; No record of what the family contributes between sessions☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.