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Allied Health NDIS Audit Checklist: worksheet

Safe and effective services

Psychology Board Code of conduct for psychologists. Edition held: Code of conduct for psychologists, effective 1 December 2025 (advance copy published November 2024; PDF dated 13 November 2025); checked current on 6 October 2026 (our build record of the held copy: current on the Psychology Board site as read 6 October 2026).

Standards library: https://compliance.theartofservice.com/frameworks/psychology-board-of-australia-code-of-conduct-for-psychologists-2025. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/psychology-code-of-conduct/1-2-safe-and-effective-services/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
1.2High competence and conduct underpin safe services. Effective practice means the psychologist: (a) keeps their knowledge and skills adequate; (b) before taking up a new role, obtains enough training, qualifications or support from a practitioner experienced in that area to become competent in it; (c) keeps adequate records (section 8.5); (d) weighs likely benefit against risk of harm in every decision; (e) communicates so that clients know enough to decide about current and future services (section 3.2); (f) offers assessment and intervention options grounded in the best information and not swayed by money or incentives; (g) practises within a current evidence-based framework, falling back on accepted best practice where evidence is lacking; (h) keeps the work aligned with the purpose agreed for the service; (i) supports a client who wants a second opinion from a suitable practitioner; (j) consults another practitioner when that is warranted; (k) uses available resources responsibly (section 6.1); (l) keeps personal views from harming the service; (m) reflects regularly on their services, decisions and actions so that they stay effective, culturally safe and reflective; and (n) gets advice from an experienced practitioner on anything that does or could impair effective, culturally safe service.
Source: https://www.psychologyboard.gov.au/Standards-and-Guidelines/Professional-practice-standards/Code-of-conduct
CPD log and peer consultation record meeting the Board's CPD registration standard; Training certificates, supervision agreements or mentoring records obtained before starting a new practice area or role; Service agreements stating the purpose of the service, matched against the work recorded in the file; Notes showing benefit and risk weighed, and second-opinion or consultation requests acted onNew modality or client group taken on with no documented training or supervision; Interventions chosen by reference to what a funder pays most for; No peer consultation or reflective practice recorded for the year☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.