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Allied Health NDIS Audit Checklist: worksheet

Informed consent

Psychology Board Code of conduct for psychologists. Edition held: Code of conduct for psychologists, effective 1 December 2025 (advance copy published November 2024; PDF dated 13 November 2025); checked current on 6 October 2026 (our build record of the held copy: current on the Psychology Board site as read 6 October 2026).

Standards library: https://compliance.theartofservice.com/frameworks/psychology-board-of-australia-code-of-conduct-for-psychologists-2025. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/psychology-code-of-conduct/4-2-informed-consent/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
4.2Informed consent means a person freely choosing whether to access a service, knowing its benefits and risks. Effective practice means the psychologist: (a) gives clients information they can understand before seeking consent (section 3.2); (b) checks that they have understood; (c) leaves enough time for questions and a considered decision; (d) works within the client's capacity to decide, including for children and young people according to maturity, understanding and the nature of the service, and considers whether consent is also needed from a parent, carer, guardian, legal representative or other substitute decision-maker; (e) gets informed consent, or that of the substitute decision-maker where the client lacks capacity, before a service begins (an emergency may make this impossible) or before involving the client in teaching or research, including the material risks and expected outcomes; (f) tries to engage and gain agreement from clients who cannot consent, following the consent process as far as is reasonable; (g) tells clients how long their consent will be relied on if nothing significant changes; (h) seeks consent afresh when that period ends or the service or relationship changes significantly; (i) tells clients they can withdraw consent at any time and talks through what withdrawal would mean; (j) gets financial consent by discussing fees openly with clients, associated parties and third parties, covering the cost of all services required, and gets broad agreement on the nature of the service, ideally before it starts; (k) explains the benefits, costs and risks when referring a client on for further investigation, treatment or services; and (l) documents consent properly, with written consent for any assessment or procedure involving physical contact (section 4.8).
Source: https://www.psychologyboard.gov.au/Standards-and-Guidelines/Professional-practice-standards/Code-of-conduct
Signed informed consent forms stating service nature, risks, expected outcomes, the period of consent and the right to withdraw; Fee schedule and financial consent signed before the first session; Capacity assessments and substitute decision-maker or parent consent on file for clients lacking capacity, including minors; Notes of consent being revisited when the period lapsed or the service changed; Written consent for any assessment or intervention involving physical contactConsent taken once at intake and never revisited; No record of the client being told they could withdraw consent; Mature minor consent assumed without assessing capacity; Fees disclosed only after the service began☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.