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Allied Health NDIS Audit Checklist: worksheet

Decisions about access to care

Ahpra shared Code of conduct. Edition held: Shared Code of conduct, June 2022, in effect from 29 June 2022; checked current on 30 September 2026 (Ahpra code page read 30 September 2026: a review of the codes is under way, no revised version published).

Under review, not in force: A review of the shared code is under way; the June 2022 code stays in effect until a revised one is published.

Standards library: https://compliance.theartofservice.com/frameworks/ahpra-shared-code-of-conduct-2022. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ahpra-code-of-conduct/1-3-decisions-about-access-to-care/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
1.3Decisions about who receives care must involve no bias or discrimination. Good practice means the practitioner: (a) is respectful to patients always; (b) does not prejudice care because they believe the patient's conduct, mental health or other characteristics contributed to the condition; (c) does not discriminate in any form; (d) bases investigation and treatment on clinical need and on how well the proposal is likely to work, and neither supplies unneeded services nor promotes needless or indiscriminate use of health services; (e) keeps themselves and others safe, but does not deny care to a patient who poses a risk where reasonable steps can manage that risk; and (f) does not let a moral or religious position or a conscientious objection block a patient's access to care, while remaining free to decline personally, respectfully telling the patient (where relevant), the employer and relevant colleagues of the objection and making sure the patient can obtain the care elsewhere.
Source: https://www.ahpra.gov.au/Resources/Code-of-conduct/Shared-Code-of-conduct.aspx
Practice policy on non-discrimination in accepting and treating patients; Record of a conscientious objection with the notice to the employer and the alternative care arrangement given to the patient; Risk management plan used when treating a patient who posed a safety risk rather than refusing care; Utilisation review of services billed against clinical indicationObjection voiced without arranging an alternative provider for the patient; Patients refused on grounds such as lifestyle or mental health history; Servicing patterns show repeat services with no documented clinical need☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.