Allied Health NDIS Audit Checklist: worksheet
NDIS Quality Support for Children (guidance). Edition held: Quality support for children in the NDIS, DA0855, August 2024 (guidance, not a rule); checked current on 1 October 2026 (our build record of the held copy; the October 2024 copy carries the same text).
Source: https://compliance.theartofservice.com/frameworks/australia-ndis-quality-support-for-children-guidance-2024. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-children-guidance/make-it-safe-for-families-to-raise-concerns-and-complain/
| Ref | Requirement (our statement of the clause) | Evidence an auditor or the regulator asks for | Common gap to check | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|---|---|---|
| Q-4 | Providers give families information on how to give feedback, raise concerns and complain, help them feel safe to do so without fear of retribution or losing services, and tell them about their rights and the NDIS Commission, Ahpra and advocacy as further avenues; child safety and wellbeing policies, a staff and volunteer code of conduct, worker screening and incident management policies are available for families to see. | Service agreement section on feedback and complaints; Published child safety and wellbeing policy; Complaints register | Families told to raise issues only with the treating therapist; Policies not available on request | ☐ yes ☐ partly ☐ no ☐ n/a |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.