Allied Health NDIS Audit Checklist: worksheet
NDIS Code of Conduct. Edition held: NDIS (Code of Conduct) Rules 2018, Compilation No. 1 (F2024C00048), in force 19 December 2023; checked current on 6 October 2026 (Federal Register: latest version on 6 October 2026).
Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-code-of-conduct-rules-2018. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-code-of-conduct/s6-1-e-promptly-raise-and-act-on-concerns-about-quality-and/
| Ref | Requirement (our statement of the clause) | Evidence an auditor or the regulator asks for | Common gap to check | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|---|---|---|
| s 6(1)(e) | Every Code-covered person promptly takes steps to raise and act on concerns about matters that may affect the quality and safety of supports and services provided to people with disability. Providers foster an environment where participants, families, advocates and workers feel safe to complain or report, operate effective complaints and incident processes, investigate and take disciplinary action, and cooperate with external investigations; workers report concerns through the provider or directly to the Commission. Source: https://www.legislation.gov.au/F2018L00629/latest/text | Complaints and feedback register with dates of receipt, action and outcome; Incident register and investigation reports, including disciplinary outcomes; Whistleblower or speak-up policy naming the NDIS Commission as an external avenue; Staff meeting or supervision minutes showing concerns raised and followed up | Concerns raised verbally by workers never recorded or acted on; Participants not told they can complain to the NDIS Commission; Retaliation or roster cuts after a worker raises a concern | ☐ yes ☐ partly ☐ no ☐ n/a |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.