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Allied Health NDIS Audit Checklist: worksheet

Core module: Human resources

NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).

Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/core-human-resources/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Core 15.1The skills and knowledge each position requires are identified and documented, together with the responsibilities, scope and limits of the position.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Position descriptions for every role, including scope and limitations; Role-to-skills matrix for support types delivered; Signed acknowledgement of position description by each workerGeneric position description used for roles delivering high intensity supports; Scope limits not stated, so workers perform tasks outside their competence☐ yes
☐ partly
☐ no
☐ n/a
Core 15.2Records are kept of each worker's pre-employment checks, qualifications and experience.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Worker screening clearance records for risk assessed roles; Reference check notes and right to work checks; Copies of qualifications and professional registrations with expiry trackingWorker started before NDIS worker screening clearance was confirmed; Expired registrations or first aid certificates not tracked☐ yes
☐ partly
☐ no
☐ n/a
Core 15.3Workers complete an orientation and induction process, including the mandatory NDIS worker orientation program.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Induction checklist signed by worker and supervisor; Certificates of completion of the NDIS worker orientation module; Induction training records for agency or casual staffOrientation module certificates missing for some workers; Agency staff deployed without site induction☐ yes
☐ partly
☐ no
☐ n/a
Core 15.4A system identifies, plans, delivers, records and evaluates training so workers meet each participant's needs; it names mandatory training and includes training on worker obligations under the NDIS Practice Standards and other NDIS rules.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Training needs analysis and annual training plan; Training register showing mandatory courses, completions and expiry; Training evaluation records; Records of training on the NDIS Code of Conduct and Practice Standards obligationsTraining register out of date or missing casual workers; No evaluation of whether training worked☐ yes
☐ partly
☐ no
☐ n/a
Core 15.5Workers get timely supervision, support and resources suited to the scope and complexity of the supports they deliver.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Supervision policy with frequency by role; Supervision session records or logs; Records of resources and on-call support available to workersSupervision only when a problem arises; No supervision records for workers in remote or lone settings☐ yes
☐ partly
☐ no
☐ n/a
Core 15.6Each worker's performance is managed, developed and documented, including by giving feedback and development opportunities.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Performance review or appraisal records; Professional development plans; Records of performance concerns and how they were managedAppraisals overdue for most staff; Performance issues handled verbally with no record☐ yes
☐ partly
☐ no
☐ n/a
Core 15.7Workers whose capabilities can help in responding to an emergency or disaster, such as contingency planning or infection prevention and control, are identified.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Skills register flagging emergency, contingency planning and infection control capabilities; Emergency plan naming identified workers and their roles; Training records for designated infection control leadsNo list of who can lead an outbreak response; Emergency roles assigned to people who have left☐ yes
☐ partly
☐ no
☐ n/a
Core 15.8Plans are in place to identify, source and induct workers if workforce disruptions happen in an emergency or disaster.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Workforce contingency plan with surge sources such as agencies and partner providers; Pre-agreed arrangements or contracts for surge staffing; Rapid induction pack for surge workersContingency plan relies on existing staff working extra shifts; No rapid induction process for replacement workers☐ yes
☐ partly
☐ no
☐ n/a
Core 15.9All workers involved in providing supports to participants complete infection prevention and control training, including refresher training.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Infection prevention and control training certificates for all support workers; Refresher schedule and completion records; Hand hygiene or PPE competency observationsRefresher training lapsed; Office-based staff who also do shifts not trained☐ yes
☐ partly
☐ no
☐ n/a
Core 15.10For each worker the provider records, and keeps up to date, their contact details and details of any secondary employment.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Worker personnel records with current contact details; Secondary employment declaration forms and update dates; Periodic reminders or audits of worker detailsSecondary employment never asked about; Contact details out of date for casual workers☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.