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Allied Health NDIS Audit Checklist: worksheet

Core module: Quality management

NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).

Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/core-quality-management/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Core 11.1The provider keeps a quality management system proportionate to its size, scale and the complexity of its supports, which defines how legislative and Practice Standards requirements are met and is reviewed and updated to improve support delivery.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Quality manual or framework mapping policies to the NDIS Practice Standards; Document control register with review dates; Records of quality system reviews and changes madePolicies not reviewed since registration; Quality system not mapped to the modules the provider is registered for☐ yes
☐ partly
☐ no
☐ n/a
Core 11.2The quality management system includes a documented program of internal audits that is proportionate to the provider's size, scale and the complexity of its supports.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Internal audit schedule covering the applicable standards; Completed internal audit reports with findings; Corrective action records closing audit findingsAudit schedule exists but no audits completed; Findings raised with no corrective action closed☐ yes
☐ partly
☐ no
☐ n/a
Core 11.3The quality management system drives continuous improvement using outcomes, risk-related data, evidence-informed practice and feedback from participants and workers.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Continuous improvement register with source, action and completion date; Participant and worker feedback summaries and the resulting changes; Quality reports analysing incidents, complaints and outcome dataImprovement register only records audit findings; Feedback collected but not analysed or acted on☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.