Allied Health NDIS Audit Checklist: worksheet
NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).
Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.
Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/core-support-planning/
| Ref | Requirement (our statement of the clause) | Evidence an auditor or the regulator asks for | Common gap to check | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|---|---|---|
| Core 19.1 | With the participant's consent, the provider works with the participant and their support network to assess needs and develop a support plan, drawing on appropriate information sources so that needs, support requirements, preferences, strengths and goals are all captured. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Completed intake assessment and support plan in a sample of participant files; Signed consent for assessment and for involving the support network; Reports from other practitioners or the NDIS plan used to inform the assessment; Support planning procedure | Support plan templated and identical across participants; Goals and strengths sections left blank | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.2 | Working with each participant, the provider regularly carries out risk assessments, documents them in the support plan, and plans and puts in place strategies to treat the known risks to that participant. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Individual risk assessments filed with the support plan and dated; Risk treatment strategies linked to each identified risk; Records of participant involvement in the risk assessment; Risk assessment review schedule | Risk assessment completed once at intake and never repeated; Strategies listed but not implemented in daily practice notes | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.2A | The participant's risk assessment considers how far the participant relies on the provider's services for daily living needs and how much their health and safety would suffer if those services were disrupted. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Risk assessments with a reliance or criticality rating for each participant; Register of participants who would be at high risk if services stopped; Individual plans for backup workers or alternative supports in a disruption; Link between the reliance rating and the emergency and disaster management plan | Reliance on services not assessed, so high-risk participants cannot be prioritised in an emergency; Disruption impact considered at organisation level only | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.3 | The provider periodically reviews with each participant whether the risk management strategies are working and adequately addressing the risks, and changes them when needed. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Dated risk strategy reviews in participant files; Progress notes recording discussion of what is and is not working; Updated risk assessments after incidents or changes in circumstances | Review dates passed without any review recorded; Incidents not followed by a review of the related strategy | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.4 | The provider reviews each support plan with the participant at least annually, or earlier as needs or circumstances change, and assesses progress toward outcomes and goals at a frequency proportionate to risk, functionality and the participant's wishes. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Support plans showing review dates within twelve months; Plan review records signed or acknowledged by the participant; Goal progress reports or outcome tracking notes; Triggers for early review recorded after hospitalisation or change in needs | Plans more than a year old in the file sample; Progress toward goals not measured or recorded | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.5 | Where a participant's progress differs from the expected outcomes and goals, the provider works with the participant to change and update the support plan. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Revised support plans with a change history; Case notes showing the participant was consulted about the change; Outcome reviews identifying goals not being met and the agreed response | Goals carried over unchanged despite no progress; Changes made by staff without the participant's input | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.6 | Each participant receives their support plan in the language, mode of communication and terms they are most likely to understand, and the plan is readily accessible to the participant and to the workers supporting them. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Participant copy of the plan in Easy Read, translated or visual form where needed; Record of plan provided to the participant; Client management system access logs or on-site plan folders available to rostered workers; Worker interviews showing they know where the plan is kept | Participant never given a copy of their plan; Casual or agency workers unable to access the plan on shift | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.7 | Where appropriate and with consent, the provider communicates the participant's support plan to their support network, other providers and relevant government agencies. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Consent to share the support plan, naming recipients; Correspondence or handover records sending the plan to other providers; Contact list of the participant's support network and involved agencies | Plan shared without recorded consent; Other providers supporting the same participant working from different plans | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.8 | Where required, the support plan includes arrangements for proactive support with preventative health, such as access to recommended vaccinations, dental check-ups, comprehensive health assessments and allied health services. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Support plans with a preventative health section; Records of supported vaccination, dental and annual health assessment appointments; Health appointment tracker or calendar for each participant; Referrals to allied health services | No record of an annual health assessment for participants who need support to arrange one; Preventative health left to families without agreement | ☐ yes ☐ partly ☐ no ☐ n/a | ||||
| Core 19.9 | Each support plan anticipates individual, provider and community emergencies and disasters, includes responses that protect the participant's safety, health and wellbeing, and is understood by every worker supporting that participant. Source: https://www.legislation.gov.au/F2018L00631/latest/text | Individual emergency and disaster plans or plan sections for each participant; Person-centred emergency preparedness tool or equivalent completed with the participant; Worker sign-off or briefing records for the emergency section of the plan; Drill or scenario records involving participants | Emergency section generic and not specific to the participant's needs; Workers unaware of the participant's evacuation or power-failure arrangements | ☐ yes ☐ partly ☐ no ☐ n/a |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.