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Allied Health NDIS Audit Checklist: worksheet

Module 4: Specialised support coordination

NDIS Practice Standards and Quality Indicators. Edition held: Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026; checked current on 6 October 2026 (Federal Register: both compilations are the latest version on 6 October 2026).

Under review, not in force: The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Standards library: https://compliance.theartofservice.com/frameworks/australia-ndis-practice-standards-and-quality-indicators. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/ndis-practice-standards/module-4-specialised-support-coordination/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Module 4 3.1The provider shows knowledge and understanding of the risk factors faced by each participant with high-risk or complex needs, such as health, housing, justice, mental health or safety risks.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Participant risk assessments recording individual risk factors; Specialist support coordinator qualifications and experience records; Case notes showing risk factors monitoredGeneric risk forms that do not capture the participant's complex needs; Risk assessments not updated after a change in circumstances☐ yes
☐ partly
☐ no
☐ n/a
Module 4 3.2Each participant is involved in evaluating their situation and identifying the supports needed to prevent or respond to a crisis, incident or breakdown of support arrangements, and to promote the safety of the participant and others.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Crisis and contingency plans developed with the participant; Records of the participant's input to the plans; Review records after a crisis or breakdown of supportsCrisis plans written without the participant; No plan for breakdown of accommodation or support arrangements☐ yes
☐ partly
☐ no
☐ n/a
Module 4 3.3The provider consults the participant and, with consent, their support network and relevant mainstream services when planning and coordinating supports to implement the participant's plan and any plan review.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Case notes of consultations with the participant, support network and mainstream services; Signed consent covering contact with named parties; Plan review preparation documentsMainstream services such as health or justice not consulted; Support network contacted without consent☐ yes
☐ partly
☐ no
☐ n/a
Module 4 3.4Taking account of each participant's needs, preferences and circumstances, the provider identifies NDIS and mainstream providers with the skills and experience to deliver the support required.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Records of provider options presented to the participant; Notes on how provider skills were matched to the participant's needs; Service bookings or referrals made with the participant's agreementOnly one provider option offered; No check that a provider has the skills the participant's needs call for☐ yes
☐ partly
☐ no
☐ n/a
Module 4 3.5The provider engages proactively so that every provider implementing the participant's plan understands and responds to the risk and complexity of the participant's situation and collaborates with other providers where needed.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Care team or case conference minutes; Shared risk information sent to implementing providers, with consent; Follow-up records with providers on agreed actionsImplementing providers unaware of known risks; No case conferences in complex situations☐ yes
☐ partly
☐ no
☐ n/a
Module 4 3.6The provider manages effectively all monitoring and reporting obligations attached to the participant's plan, including progress reports due to the National Disability Insurance Agency, so plan reviews are informed and deadlines are not missed.
Source: https://www.legislation.gov.au/F2018L00631/latest/text
Progress reports submitted to the NDIA with submission dates; Reporting calendar or tracker for each participant; Records of plan budget monitoringProgress reports late or missing at plan review; No tracker for reporting due dates☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.