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Allied Health NDIS Audit Checklist: worksheet

APP 10: keeping client information accurate and up to date

Privacy Act: the Australian Privacy Principles and notifiable data breaches. Edition held: Privacy Act 1988 (Cth), Compilation No. 104 (C2026C00227), in force 4 June 2026, registered 17 June 2026 (Schedule 1, the Australian Privacy Principles; Part IIIC, notifiable data breaches); checked current on 6 October 2026 (Federal Register of Legislation Versions API: the latest and current compilation on 6 October 2026).

Under review, not in force: From 10 December 2026, APP 1.7 to 1.9 add automated-decision content to the privacy policy (Privacy and Other Legislation Amendment Act 2024, Schedule 1 items 87 and 88). Not in force yet.

Standards library: https://compliance.theartofservice.com/frameworks/australian-privacy-principles-apps. Page: https://allied-health-ndis-audit-checklist.theartofservice.com/rules/privacy-act/app-10-quality-of-personal-information/

RefRequirement (our statement of the clause)Evidence an auditor or the regulator asks forCommon gap to checkHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
APP 10.1Take reasonable steps so that the personal information collected is accurate, up to date and complete.
Source: https://www.legislation.gov.au/C2004A03712/latest/text
Intake and review steps that confirm contact, consent and plan details at each plan reviewContact or nominee details never re-checked☐ yes
☐ partly
☐ no
☐ n/a
APP 10.2Take reasonable steps so that the personal information used or disclosed is accurate, up to date, complete and relevant to the purpose of the use or disclosure.
Source: https://www.legislation.gov.au/C2004A03712/latest/text
A check before reports are sent that the content is current and relevant to the recipientOld reports sent without review☐ yes
☐ partly
☐ no
☐ n/a

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.