What evidence does an auditor or the regulator ask for under NDIS Practice Standards Module 2 7.1 to Module 2 7.6?

Behaviour data summaries or graphs reviewed by the practitioner; Records of contact with the participant during monitoring; Monitoring reports with conclusions on strategy effectiveness; Plan version history with reasons for each change; Records of communicating changes to the support network and implementers; Training records on modified strategies; Reviews recording positive change and corresponding reductions in restrictive practices; Updated authorisation applications for reduced practices; Data showing decreased frequency or intensity of restrictive practice use; Notifications to the Comm

Rules / NDIS Practice Standards and Quality Indicators

Practice StandardsNDIS Practice Standards and Quality Indicatorsndis-practice-standards--module-2-plan-monitoring-and-review

Requirement

Module 2: Plan monitoring and review

The Module 2 outcome plan monitoring and review: every quality indicator the NDIS Practice Standards set for it (Module 2 7.1 to Module 2 7.6), what an auditor asks to see under each, the common gaps, and a free worksheet to fill in.

Clause

NDIS Practice Standards Module 2 7.1 to Module 2 7.6

Regulator

NDIS Quality and Safeguards Commission

Edition held

Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026

Checked current

6 October 2026, Federal Register: both compilations are the latest version on 6 October 2026

Who it applies to

Registered providers of specialist behaviour support (certification). Implementing behaviour support plans or a regulated restrictive practice is a separate registration question and brings Module 2A.

Every clause in the standards library

NDIS Practice Standards and Quality Indicators on the standards library

Under review, not in force

The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Module 2 7.1Plan monitoring and review (specialist): evaluating strategy effectivenesssource

Requirement, our statement of the clause

The provider evaluates the progress and effectiveness of the strategies through regular engagement with the participant and by reviewing, recording and monitoring data collected by implementing providers.

Evidence that typically shows this

Behaviour data summaries or graphs reviewed by the practitioner
Records of contact with the participant during monitoring
Monitoring reports with conclusions on strategy effectiveness

Common gap to check

Data collected by implementers but never analysed
Participant not engaged during monitoring

Module 2 7.2Plan monitoring and review (specialist): modifying strategies and retrainingsource

Requirement, our statement of the clause

The provider changes plan strategies based on engagement with the participant and analysis of information and data and, with consent, communicates the changes and provides any needed training to the support network on the modified strategies.

Evidence that typically shows this

Plan version history with reasons for each change
Records of communicating changes to the support network and implementers
Training records on modified strategies

Common gap to check

Strategies changed verbally without updating the plan
Support network not told of changes

Module 2 7.3Plan monitoring and review (specialist): pursuing reductions on positive changesource

Requirement, our statement of the clause

Where documented positive change occurs, the provider pursues opportunities to reduce the use of restrictive practices.

Evidence that typically shows this

Reviews recording positive change and corresponding reductions in restrictive practices
Updated authorisation applications for reduced practices
Data showing decreased frequency or intensity of restrictive practice use

Common gap to check

Positive change recorded but restrictive practice unchanged
Reduction opportunities not considered at review

Module 2 7.4Plan monitoring and review (specialist): notifying the Commissioner of implementation problemssource

Requirement, our statement of the clause

The provider notifies the Commissioner and works with the Commissioner to resolve the situation where (a) effective engagement with implementing providers is not possible for any reason, or (b) supports are not being delivered in line with the behaviour support plan.

Evidence that typically shows this

Notifications to the Commissioner about non-engagement or non-implementation
Correspondence and actions agreed with the Commission
Internal escalation records leading to notification

Common gap to check

Known non-implementation of a plan not escalated
No procedure for notifying the Commissioner of implementation failures

Module 2 7.5Plan monitoring and review (specialist): review at least every twelve monthssource

Requirement, our statement of the clause

Each participant's plan is reviewed at least every twelve months, and the provider considers whether the participant's needs, situation or progress call for more frequent review, including when behaviour changes or a new implementing provider is needed.

Evidence that typically shows this

Plan register showing last review and next review due dates
Completed review reports
Records of triggered early reviews following behaviour change or provider change

Common gap to check

Plans past their review date
No early review after a change of implementing provider

Module 2 7.6Plan monitoring and review (specialist): notifying the Commissioner of plan changessource

Requirement, our statement of the clause

The provider notifies the Commissioner of changes to each participant's behaviour support plan in the manner and timeframe prescribed in the NDIS (Restrictive Practices and Behaviour Support) Rules 2018.

Evidence that typically shows this

Portal lodgement records for revised plans
Change log matched to lodgement dates
Reviewed plans with lodgement confirmations

Common gap to check

Revised plans in use but not lodged
Lodgement of revisions outside the prescribed timeframe

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Module 2 7.1
Module 2 7.2
Module 2 7.3
Module 2 7.4
Module 2 7.5
Module 2 7.6

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Practice Standards and Quality Indicators

Module 2 6.1 to Module 2 6.7Module 2: Supporting implementation
Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
Module 2 5.1 to Module 2 5.6Module 2: Assessments and plans
Module 2 9.1, Module 2 9.2Module 2: Interim behaviour support plans
Module 2 4.1 to Module 2 4.8Module 2: Restrictive practices
Module 2 3.1 to Module 2 3.5Module 2: Behaviour support in the NDIS
Every page of this instrument

The same topic in other instruments (behaviour support)

Restrictive Practices Rules s 8Never use a restrictive practice the State or Territory prohibits
Restrictive Practices Rules s 9(2)(a)Use a regulated restrictive practice only once authorised
Restrictive Practices Rules s 9(2)(b)Lodge evidence of the authorisation with the Commissioner
Restrictive Practices Rules s 10(2)(a)Use a regulated restrictive practice only as the behaviour support plan says
Children guidance P-6Positive behaviour support for children, never harmful practices

See every requirement for your practice See the specimen practice