What evidence does an auditor or the regulator ask for under NDIS Practice Standards Module 3 7.1 to Module 3 7.5?

Coaching plans for parents, carers and educators tied to plan outcomes; Session notes showing skills taught to the support network; Review notes measuring the network's use of the strategies; Family confidence or self-efficacy measures taken at intake and review; Routine-based coaching records; Family feedback on confidence using strategies; Coaching session records with observed practice and feedback; Joint sessions or secondary consultation records with other providers; Practice framework describing the coaching approach used; Records of reflective discussions with families and collaborating

Rules / NDIS Practice Standards and Quality Indicators

Practice StandardsNDIS Practice Standards and Quality Indicatorsndis-practice-standards--module-3-capacity-building

Requirement

Module 3: Capacity building

The Module 3 outcome capacity building: every quality indicator the NDIS Practice Standards set for it (Module 3 7.1 to Module 3 7.5), what an auditor asks to see under each, the common gaps, and a free worksheet to fill in.

Clause

NDIS Practice Standards Module 3 7.1 to Module 3 7.5

Regulator

NDIS Quality and Safeguards Commission

Edition held

Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026

Checked current

6 October 2026, Federal Register: both compilations are the latest version on 6 October 2026

Who it applies to

Registered providers of early childhood supports (certification).

Every clause in the standards library

NDIS Practice Standards and Quality Indicators on the standards library

Under review, not in force

The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Module 3 7.1Capacity building: support network built to achieve plan outcomessource

Requirement, our statement of the clause

The provider works with the people in each child's life to build their capacity to achieve the functional outcomes identified in the support plan, so progress continues when the practitioner is not present.

Evidence that typically shows this

Coaching plans for parents, carers and educators tied to plan outcomes
Session notes showing skills taught to the support network
Review notes measuring the network's use of the strategies

Common gap to check

Capacity building limited to direct therapy with the child
Coaching not linked to the plan's outcomes

Module 3 7.2Capacity building: family confidence in using everyday routines builtsource

Requirement, our statement of the clause

The provider builds each family's confidence to understand how their routines and everyday activities can support their child's development, so families see everyday life as the main place where learning happens.

Evidence that typically shows this

Family confidence or self-efficacy measures taken at intake and review
Routine-based coaching records
Family feedback on confidence using strategies

Common gap to check

No measure of family confidence over time
Families given handouts without coaching

Module 3 7.3Capacity building: coaching and teamwork build child, family and provider capacitysource

Requirement, our statement of the clause

The provider builds the capacity of the child, the family and the collaborating providers through coaching, capacity building supports and collaborative teamwork, rather than relying on the practitioner delivering hands-on therapy alone.

Evidence that typically shows this

Coaching session records with observed practice and feedback
Joint sessions or secondary consultation records with other providers
Practice framework describing the coaching approach used

Common gap to check

Coaching claimed but notes describe only hands-on therapy
Collaborating providers never offered capacity building

Module 3 7.4Capacity building: collaboration that affirms, challenges and supports practicesource

Requirement, our statement of the clause

The provider collaborates to affirm, challenge and support the child, family and collaborating providers to further develop their skills and improve their practice and relationships.

Evidence that typically shows this

Records of reflective discussions with families and collaborating providers
Feedback notes on skill development and changes agreed
Team case review minutes

Common gap to check

Feedback only ever positive, with no development goals
No record of joint review of practice

Module 3 7.5Capacity building: feedback and learnings used to improve deliverysource

Requirement, our statement of the clause

The provider uses feedback and learning from the child, the family and other professionals to improve how it delivers supports, and can show the changes made as a result.

Evidence that typically shows this

Family and professional feedback records for early childhood supports
Continuous improvement register entries arising from that feedback
Service changes traced back to feedback

Common gap to check

Feedback collected but no record of resulting change
Children's own views never sought

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Module 3 7.1
Module 3 7.2
Module 3 7.3
Module 3 7.4
Module 3 7.5

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Practice Standards and Quality Indicators

Module 3 6.1 to Module 3 6.4Module 3: Collaboration
Module 3 8.1, Module 3 8.2, Module 3 8.3Module 3: Evidence-informed practice
Module 3 5.1 to Module 3 5.4Module 3: Inclusion
Module 3 9.1 to Module 3 9.6Module 3: Outcome based approach
Module 3 4.1 to Module 3 4.8Module 3: The family
Module 3 3.1 to Module 3 3.5Module 3: The child
Every page of this instrument

The same topic in other instruments (children and families)

Children guidance P-1Support the child's own choices and communication
Children guidance P-2Protect privacy and dignity, and ask before touching
Children guidance P-3Deliver safe services with trained, supervised staff
Children guidance P-4Work within qualifications, evidence and the child's team
Ahpra shared Code of conduct 4.3Children, young people and other patients who may have additional needs

See every requirement for your practice See the specimen practice