Protect privacy and dignity, and ask before touching
NDIS Quality Support for Children (guidance) P-2, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Children guidance P-2
NDIS Quality and Safeguards Commission
Quality support for children in the NDIS, DA0855, August 2024 (guidance, not a rule)
1 October 2026, our build record of the held copy; the October 2024 copy carries the same text
Providers supporting children under the NDIS, registered or not. Guidance from the NDIS Commission, not a rule.
NDIS Quality Support for Children (guidance) on the standards library
Consent is the usual basis for sharing a child's information. A disclosure required or authorised by law, such as a mandatory child protection report or a court order, is still permitted (APP 6.2(b)), and so is a disclosure in a permitted general situation, such as lessening a serious threat to life, health or safety (APP 6.2(c)). Nothing in this guidance stops a mandatory report or an emergency disclosure.
Working with children checks are state and territory law, which this list does not cover. Whether a worker needs one, and the exemptions, are set by each state: Queensland, for example, exempts registered health practitioners acting in their professional capacity in specified circumstances. See the state laws page. NDIS worker screening is a separate clearance under the NDIS rules. State laws this checklist does not cover.
Provide safe, private spaces for play, conversation and personal care; ask the family and child before touching or moving the child and explain where they are going; minimise the number of staff assisting with personal care; obtain consent before sharing information, consent being the usual basis for sharing a child's information (a disclosure required or authorised by law, such as a mandatory child protection report or a court order, still applies); never ask a child to keep a secret; and avoid labelling a child to others as having behaviours of concern.
- Consent to share information form
- Personal care procedure naming which staff assist
- Confidentiality section in the service agreement
- Reports sent to a school without consent
- Telehealth sessions with others visible in the background
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| P-2 |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
NDIS Quality Support for Children (guidance)
- P-1Support the child's own choices and communication
- P-3Deliver safe services with trained, supervised staff
- P-4Work within qualifications, evidence and the child's team
- P-5Deliver early childhood supports that are family-centred and in natural settings
- P-6Positive behaviour support for children, never harmful practices
- P-7Act with integrity, honesty and transparency
- Q-1Hold the checks, registrations and insurance required to work with children
- Q-2Be registered with the NDIS Commission for the supports that require it
- Every page of this instrument
The same topic in other instruments (privacy and records, children and families)
- NDIS Practice Standards Core 5.1, Core 5.2, Core 5.3Core module: Privacy and dignity
- NDIS Practice Standards Core 7.1, Core 7.2, Core 7.3Core module: Freedom from abuse
- NDIS Practice Standards Core 12.1 to Core 12.4Core module: Information management
- NDIS Practice Standards Module 3 3.1 to Module 3 3.5Module 3: The child
- NDIS Code of Conduct s 6(1)(b)Respect the privacy of people with disability
- Privacy Act s 6D(1), (3) to s 6(1) health information, sensitive informationDoes the Privacy Act apply to an allied health practice?
- Ahpra shared Code of conduct 3.3Confidentiality and privacy
- Psychology Board Code of conduct 3.3Privacy and confidentiality
See every requirement for your practiceSee the specimen practice