Allied Health NDIS Audit Checklist
AdvertisingAhpra advertising guidelinesahpra-advertising-guidelines--checking-advertising-check-all-advertising-regularly-and
Requirement

Check all advertising regularly and read it for overall impression

Ahpra advertising guidelines Checking advertising, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Advertising guidelines Checking advertising

Regulator

Ahpra and the National Boards

Edition held

Guidelines for advertising a regulated health service, December 2020 edition, effective 14 December 2020

Checked current

6 October 2026, Ahpra advertising guidelines page read 6 October 2026: still the current edition

Who it applies to

Anyone advertising a regulated health service, including a practice owner who is not registered, for occupational therapy, physiotherapy and psychology services.

Every clause in the standards library

Ahpra advertising guidelines on the standards library

Under review, not in force

The printed edition predates the higher penalties for advertising offences: up to 60,000 dollars for an individual and 120,000 dollars for a body corporate, in every jurisdiction from 1 July 2024. The guidelines will be updated when next reviewed.

Checking advertisingCheck all advertising regularly and read it for overall impressionsource
Requirement, our statement of the clause

An advertiser keeps all advertising under regular review, identifies when published material is advertising, sells services on their merits, is honest about the business and judges each piece by its overall impression on its likely audience, including how easily the audience can navigate and understand it.

Evidence that typically shows this
  • Advertising audit schedule with dated review of the website, social media pages and directory listings
  • Review checklist recording audience, overall impression and any change made
Common gap to check
  • Old web pages and dormant social media posts never reviewed after the current edition took effect
  • Individual sentences checked in isolation while the page as a whole misleads
Worksheet: what your practice holds, and where
RefHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
Checking advertising

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

See every requirement for your practiceSee the specimen practice