Allied Health NDIS Audit Checklist
Psychology CodePsychology Board Code of conduct for psychologistspsychology-code-of-conduct--8-7-advertising
Requirement

Advertising

Psychology Board Code of conduct for psychologists 8.7, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Psychology Board Code of conduct 8.7

Regulator

Psychology Board of Australia

Edition held

Code of conduct for psychologists, effective 1 December 2025 (advance copy published November 2024; PDF dated 13 November 2025)

Checked current

6 October 2026, our build record of the held copy: current on the Psychology Board site as read 6 October 2026

Who it applies to

Registered psychologists (general, provisional and endorsed), from 1 December 2025. Never occupational therapists or physiotherapists, who follow the shared Code of conduct.

8.7Advertisingsource
Requirement, our statement of the clause

Advertising can usefully inform clients but must not be false, misleading or deceptive, and testimonials, especially about the clinical side of a service, can raise unreasonable expectations of benefit or encourage unnecessary use. Effective practice means complying with the National Law (explained further in the National Boards' advertising guidelines) and with Commonwealth, state and territory fair trading and consumer protection law and, where it applies, the law on advertising therapeutic goods, and keeping all promotion of services ethical.

Evidence that typically shows this
  • Advertising review checklist applied to the website, directory listings and social media against section 133 of the National Law and the Ahpra advertising guidelines
  • Evidence held for any claim of effectiveness made in advertising
  • Record of testimonials removed or reviews not used in advertising
Common gap to check
  • Clinical testimonials on the practice website
  • Unsupported claims of cure or success rates
  • Use of titles or endorsement claims the psychologist does not hold
Worksheet: what your practice holds, and where
RefHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
8.7

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

See every requirement for your practiceSee the specimen practice