Allied Health NDIS Audit Checklist
Psychology CodePsychology Board Code of conduct for psychologistspsychology-code-of-conduct--8-11-investigations
Requirement

Investigations

Psychology Board Code of conduct for psychologists 8.11, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Psychology Board Code of conduct 8.11

Regulator

Psychology Board of Australia

Edition held

Code of conduct for psychologists, effective 1 December 2025 (advance copy published November 2024; PDF dated 13 November 2025)

Checked current

6 October 2026, our build record of the held copy: current on the Psychology Board site as read 6 October 2026

Who it applies to

Registered psychologists (general, provisional and endorsed), from 1 December 2025. Never occupational therapists or physiotherapists, who follow the shared Code of conduct.

8.11Investigationssource
Requirement, our statement of the clause

Psychologists have responsibilities and rights in any legitimate investigation into their own or another practitioner's conduct, and getting legal advice or advice from their indemnity insurer is recommended. Professional behaviour means the psychologist: (a) cooperates with any legitimate inquiry into their conduct and with complaint procedures that apply to them; (b) gives anyone with a legal right to it the information bearing on an investigation of their own, or another practitioner's, health, conduct or performance; (c) cooperates with legitimate investigations of alleged National Law offences; and (d) under the relevant law, assists the coroner at an inquest or inquiry into a client's death by answering the coroner's enquiries and providing all relevant information.

Evidence that typically shows this
  • Correspondence log with Ahpra, the Board or the health complaints entity showing cooperation and responses
  • Record of documents produced under a lawful request or notice
  • Coroner's requests and the information supplied
Common gap to check
  • Requests from investigators ignored or answered late
  • Client records withheld from a coroner without lawful grounds
Worksheet: what your practice holds, and where
RefHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
8.11

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

See every requirement for your practiceSee the specimen practice