What evidence does an auditor or the regulator ask for under NDIS Practice Standards Module 2A 3.1, Module 2A 3.2, Module 2A 3.3?

Behaviour support and restrictive practice procedure referencing the NDIS and state frameworks; Staff and manager training records on behaviour support frameworks; Jurisdiction guidance documents held for each state served; Positive behaviour support training records for frontline workers; Practice guidance or toolkits in use; Observations or supervision notes showing evidence-informed practice in delivery; Restrictive practice reduction policy approved by management; Organisational restrictive practice use trend reports; Governance or committee minutes reviewing restrictive practice data

Rules / NDIS Practice Standards and Quality Indicators

Practice StandardsNDIS Practice Standards and Quality Indicatorsndis-practice-standards--module-2a-behaviour-support-in-the-ndis

Requirement

Module 2A: Behaviour support in the NDIS

The Module 2A outcome behaviour support in the ndis: every quality indicator the NDIS Practice Standards set for it (Module 2A 3.1, Module 2A 3.2, Module 2A 3.3), what an auditor asks to see under each, the common gaps, and a free worksheet to fill in.

Clause

NDIS Practice Standards Module 2A 3.1, Module 2A 3.2, Module 2A 3.3

Regulator

NDIS Quality and Safeguards Commission

Edition held

Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026

Checked current

6 October 2026, Federal Register: both compilations are the latest version on 6 October 2026

Who it applies to

Registered providers whose supports involve, or may involve, a regulated restrictive practice, including those implementing behaviour support plans (certification, Rules s 20). Specialist behaviour support on its own does not bring this module.

Every clause in the standards library

NDIS Practice Standards and Quality Indicators on the standards library

Under review, not in force

The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Module 2A 3.1Behaviour support in the NDIS (implementer): legislative and policy framework knowledgesource

Requirement, our statement of the clause

The implementing provider knows and understands the NDIS and state and territory legislative and policy frameworks for behaviour support.

Evidence that typically shows this

Behaviour support and restrictive practice procedure referencing the NDIS and state frameworks
Staff and manager training records on behaviour support frameworks
Jurisdiction guidance documents held for each state served

Common gap to check

Managers unaware of the state authorisation scheme
Procedures out of date with current Commonwealth rules

Module 2A 3.2Behaviour support in the NDIS (implementer): evidence-informed approachessource

Requirement, our statement of the clause

The implementing provider demonstrates appropriate knowledge and understanding of evidence-informed approaches to behaviour support.

Evidence that typically shows this

Positive behaviour support training records for frontline workers
Practice guidance or toolkits in use
Observations or supervision notes showing evidence-informed practice in delivery

Common gap to check

Workers rely on punitive or consequence-based responses
No training in positive behaviour support for frontline staff

Module 2A 3.3Behaviour support in the NDIS (implementer): commitment to reducing restrictive practicessource

Requirement, our statement of the clause

The implementing provider shows, through policies, procedures and practice, a commitment to reducing and eliminating restrictive practices.

Evidence that typically shows this

Restrictive practice reduction policy approved by management
Organisational restrictive practice use trend reports
Governance or committee minutes reviewing restrictive practice data

Common gap to check

Restrictive practice use increasing without management review
Policy not reflected in practice at the house or service level

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Module 2A 3.1
Module 2A 3.2
Module 2A 3.3

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Practice Standards and Quality Indicators

Module 2A 4.1 to Module 2A 4.5Module 2A: Regulated restrictive practices
Module 2A 5.1 to Module 2A 5.4Module 2A: Assessment and plan development
Module 2A 6.1 to Module 2A 6.7Module 2A: Plan implementation
Module 2A 7.1, Module 2A 7.2, Module 2A 7.3Module 2A: Monitoring and reporting regulated practices
Module 2A 8.1 to Module 2A 8.4Module 2A: Plan review
Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
Module 2A 10.1, Module 2A 10.2, Module 2A 10.3Module 2A: Interim behaviour support plans
Every page of this instrument

The same topic in other instruments (behaviour support)

Restrictive Practices Rules s 8Never use a restrictive practice the State or Territory prohibits
Restrictive Practices Rules s 9(2)(a)Use a regulated restrictive practice only once authorised
Restrictive Practices Rules s 9(2)(b)Lodge evidence of the authorisation with the Commissioner
Restrictive Practices Rules s 10(2)(a)Use a regulated restrictive practice only as the behaviour support plan says
Children guidance P-6Positive behaviour support for children, never harmful practices

See every requirement for your practice See the specimen practice