What evidence does an auditor or the regulator ask for under NDIS Practice Standards Module 2A 6.1 to Module 2A 6.7?

Behaviour support plan implementation procedure with version control; Procedure review records; Staff acknowledgement of the procedure; Communication logs with the specialist behaviour support provider; Shift or support notes showing plan strategies used; Action plans agreed with the specialist; Mapping of worker training to the PBS capability framework; Observation or competency assessments of plan implementation; Supervision records on strategy implementation; Records of specialist-led training sessions with attendee lists; Rosters showing time released for training; Plan-specific training m

Rules / NDIS Practice Standards and Quality Indicators

Practice StandardsNDIS Practice Standards and Quality Indicatorsndis-practice-standards--module-2a-plan-implementation

Requirement

Module 2A: Plan implementation

The Module 2A outcome plan implementation: every quality indicator the NDIS Practice Standards set for it (Module 2A 6.1 to Module 2A 6.7), what an auditor asks to see under each, the common gaps, and a free worksheet to fill in.

Clause

NDIS Practice Standards Module 2A 6.1 to Module 2A 6.7

Regulator

NDIS Quality and Safeguards Commission

Edition held

Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026

Checked current

6 October 2026, Federal Register: both compilations are the latest version on 6 October 2026

Who it applies to

Registered providers whose supports involve or are likely to involve a regulated restrictive practice, including those implementing behaviour support plans (certification).

Every clause in the standards library

NDIS Practice Standards and Quality Indicators on the standards library

Under review, not in force

The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

Module 2A 6.1Plan implementation (implementer): implementation policies and proceduressource

Requirement, our statement of the clause

The implementing provider develops and maintains policies and procedures that support the implementation of behaviour support plans.

Evidence that typically shows this

Behaviour support plan implementation procedure with version control
Procedure review records
Staff acknowledgement of the procedure

Common gap to check

Procedure not reviewed after rule changes
Procedure does not cover handover of plans to new staff

Module 2A 6.2Plan implementation (implementer): working with the specialist on evidence-informed deliverysource

Requirement, our statement of the clause

The implementing provider works actively with specialist behaviour support providers to implement each participant's plan and to align support delivery with evidence-informed practice and positive behaviour support.

Evidence that typically shows this

Communication logs with the specialist behaviour support provider
Shift or support notes showing plan strategies used
Action plans agreed with the specialist

Common gap to check

Support delivery not aligned with the plan's proactive strategies
Specialist advice not acted on

Module 2A 6.3Plan implementation (implementer): worker skills per PBS capability frameworksource

Requirement, our statement of the clause

Workers are supported to develop and maintain the skills to implement plan strategies consistently, in line with the positive behaviour support capability framework published by the Commission and incorporated in the Guidelines.

Evidence that typically shows this

Mapping of worker training to the PBS capability framework
Observation or competency assessments of plan implementation
Supervision records on strategy implementation

Common gap to check

No reference to the PBS capability framework in worker development
Inconsistent use of strategies across shifts

Module 2A 6.4Plan implementation (implementer): enabling specialist training of workerssource

Requirement, our statement of the clause

The implementing provider supports specialist behaviour support providers to train its workers in using and monitoring the plan's behaviour support strategies, including positive behaviour support.

Evidence that typically shows this

Records of specialist-led training sessions with attendee lists
Rosters showing time released for training
Plan-specific training materials held on the participant file

Common gap to check

Workers not released to attend specialist training
Training attendance below the workers rostered with the participant

Module 2A 6.5Plan implementation (implementer): training in safe use of restrictive practicessource

Requirement, our statement of the clause

Workers receive training in the safe use of restrictive practices.

Evidence that typically shows this

Training records for safe use of each restrictive practice in plans
Training provider credentials and course content
Refresher dates per worker

Common gap to check

Workers using restraint before completing training
Training not specific to the practices in the participant's plan

Module 2A 6.6Plan implementation (implementer): collaboration with other providerssource

Requirement, our statement of the clause

The implementing provider collaborates with other providers that work with the participant to implement the strategies in the participant's behaviour support plan.

Evidence that typically shows this

Contact records with day programs, schools or other providers
Shared communication tools or agreed protocols
Case conference minutes

Common gap to check

Different providers applying conflicting strategies
No communication channel with other providers

Module 2A 6.7Plan implementation (implementer): performance management of implementationsource

Requirement, our statement of the clause

Performance management processes make sure workers implement the strategies in the participant's behaviour support plan appropriately.

Evidence that typically shows this

Performance reviews including behaviour support implementation
Records of practice observations and feedback
Corrective action records where strategies were not followed

Common gap to check

Non-adherence to plans not addressed
Performance reviews silent on behaviour support

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Module 2A 6.1
Module 2A 6.2
Module 2A 6.3
Module 2A 6.4
Module 2A 6.5
Module 2A 6.6
Module 2A 6.7

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Practice Standards and Quality Indicators

Module 2A 5.1 to Module 2A 5.4Module 2A: Assessment and plan development
Module 2A 7.1, Module 2A 7.2, Module 2A 7.3Module 2A: Monitoring and reporting regulated practices
Module 2A 4.1 to Module 2A 4.5Module 2A: Regulated restrictive practices
Module 2A 8.1 to Module 2A 8.4Module 2A: Plan review
Module 2A 3.1, Module 2A 3.2, Module 2A 3.3Module 2A: Behaviour support in the NDIS
Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
Module 2A 10.1, Module 2A 10.2, Module 2A 10.3Module 2A: Interim behaviour support plans
Every page of this instrument

The same topic in other instruments (behaviour support)

Restrictive Practices Rules s 8Never use a restrictive practice the State or Territory prohibits
Restrictive Practices Rules s 9(2)(a)Use a regulated restrictive practice only once authorised
Restrictive Practices Rules s 9(2)(b)Lodge evidence of the authorisation with the Commissioner
Restrictive Practices Rules s 10(2)(a)Use a regulated restrictive practice only as the behaviour support plan says
Children guidance P-6Positive behaviour support for children, never harmful practices

See every requirement for your practice See the specimen practice