Vexatious notifications (complaints/concerns)
Ahpra shared Code of conduct 8.2, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Ahpra shared Code of conduct 8.2
Ahpra and the National Boards
Shared Code of conduct, June 2022, in effect from 29 June 2022
30 September 2026, Ahpra code page read 30 September 2026: a review of the codes is under way, no revised version published
Registered occupational therapists and physiotherapists. Not psychologists (the Psychology Board has its own code from 1 December 2025) and not speech pathologists (not registered under the National Law).
A review of the shared code is under way; the June 2022 code stays in effect until a revised one is published.
A vexatious notification is one without substance made to distress, harm or harass the named practitioner; legitimate notifications arise from genuine concern for patient safety. Good practice means the practitioner (a) raises genuine patient-safety concerns with the proper authority, locally or with the Board, and meets mandatory notification requirements; and (b) does not make vexatious or bad-faith notifications about other practitioners, which a Board may treat as unprofessional conduct or professional misconduct and act on.
- Record of concerns raised with the factual basis documented at the time
- Advice sought before notifying where the threshold was unclear
- Notifications made during business or personal disputes without a patient-safety basis
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| 8.2 |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
See every requirement for your practiceSee the specimen practice