What evidence does an auditor or the regulator ask for under NDIS Rules s 13?

Notification records lodged in the NDIS Commission portal with dates; Internal trigger list linking new sites, service areas and headcount changes to a notification step

Rules / NDIS Provider Registration Rules

RegistrationNDIS Provider Registration Rulesndis-provider-registration-rules--s13-notify-changes-to-contact-details-and-to-scale

Requirement

Notify changes to contact details and to scale

NDIS Provider Registration Rules Rules s 13, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

NDIS Rules s 13

Regulator

NDIS Quality and Safeguards Commission

Edition held

NDIS (Provider Registration and Practice Standards) Rules 2018, Compilation No. 6 (F2026C00527), in force 1 July 2026, with NDIS Act 2013 Part 3A as in Compilation No. 27 (C2026C00401)

Checked current

6 October 2026, Federal Register: latest version on 6 October 2026

Who it applies to

Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.

Every clause in the standards library

NDIS Provider Registration Rules on the standards library

Under review, not in force

The plan management changes made by the latest amending Act start on proclamation and are not in force. The provisions this product cites are in force.

Rules s 13Notify changes to contact details and to scalesource

Requirement, our statement of the clause

The provider gives the Commissioner notice, in the approved form and as soon as practicable after the earlier of becoming aware the change will occur or its occurring, of any change to its contact details and any change in scale for the supports it is registered to provide: the geographic areas served, the locations it operates from, a significant increase or decrease in participants, or a significant increase or decrease in workers.

Evidence that typically shows this

Notification records lodged in the NDIS Commission portal with dates
Internal trigger list linking new sites, service areas and headcount changes to a notification step

Common gap to check

New sites opened without notice
Rapid growth in participants or workers not notified

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Rules s 13

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

notify the NDIS Commission of a change: check which notice it needs: the NDIS Aged Care Notifiable Change Checker, from the same publisher, reads one change and lists the notices it needs, by when.

Related requirements

NDIS Provider Registration Rules

Rules s 11Hold an ABN
Rules s 13ANotify significant events, including a change of ownership before it happens
Rules ss 9 and 10Provider and key personnel suitability maintained
Rules s 13BMid-term certification audit within 18 months
Rules s 13BAChange of ownership audit within 3 months (from 1 July 2026)
Rules ss 20 and 22Be audited against the applicable modules by the prescribed method and keep complying
Act s 73B and Rules s 7Do not provide, or hold out as able to provide, a support that requires registration unless registered
Act ss 73C and 73DApply in the Commissioner's form and give no false or misleading information
Every page of this instrument

The same topic in other instruments (registration)

National Law s 75Non-practising registrants do not practise
National Law ss 77 and 77AApplication for registration with identity proof, criminal history disclosure and consent
National Law ss 83 and 83AComply with conditions and undertakings on registration
National Law ss 107 to 109Renew registration on time with a truthful annual statement
Common registration standards CH-1 to CH-6Criminal history registration standard

See every requirement for your practice See the specimen practice