APP 5: the collection notice for clients
At or before collection, or as soon as practicable after, a practice takes reasonable steps to tell a client the matters in APP 5.2: who it is, why it collects, who it usually discloses to, what happens if information is not given, and where the privacy policy explains access, correction and complaints.
Privacy Act APP 5.1 to APP 5.2(g) to (j)
Office of the Australian Information Commissioner
Privacy Act 1988 (Cth), Compilation No. 104 (C2026C00227), in force 4 June 2026, registered 17 June 2026 (Schedule 1, the Australian Privacy Principles; Part IIIC, notifiable data breaches)
6 October 2026, Federal Register of Legislation Versions API: the latest and current compilation on 6 October 2026
Every allied health practice that provides a health service and holds health information, whatever its turnover (s 6D(4)(b)), every profession, speech pathology included, NDIS registered or not.
Privacy Act: the Australian Privacy Principles and notifiable data breaches on the standards library
From 10 December 2026, APP 1.7 to 1.9 add automated-decision content to the privacy policy (Privacy and Other Legislation Amendment Act 2024, Schedule 1 items 87 and 88). Not in force yet.
At or before the time of collection, or as soon as practicable after, take reasonable steps to notify the person of the APP 5.2 matters or otherwise make them aware.
- The collection notice in the intake pack or online booking flow, with when it is given
- Notice given only after the first session
- No notice when information comes from a referrer
The notice covers the practice's identity and contact details, the fact and circumstances of collection where information comes from someone else, and any Australian law that requires or authorises the collection.
- Collection notice text checked against 5.2(a) to (c)
- NDIS or Medicare collection requirements not named where they apply
The notice covers the purposes of collection, the main consequences if information is not collected, and the bodies or kinds of bodies the practice usually discloses to (for example referrers, other treating practitioners, plan managers, the NDIA or the NDIS Commission).
- Collection notice text checked against 5.2(d) to (f)
- Usual disclosures (plan managers, NDIA reports) missing from the notice
The notice says the privacy policy explains access, correction and complaints, and whether information is likely to go overseas and, where practicable, to which countries.
- Collection notice text checked against 5.2(g) to (j)
- Overseas storage by practice software not mentioned
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| APP 5.1 | |||||
| APP 5.2(a), (b), (c) | |||||
| APP 5.2(d), (e), (f) | |||||
| APP 5.2(g) to (j) |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
Privacy Act: the Australian Privacy Principles and notifiable data breaches
- APP 3.2 to APP 3.5, 3.6APP 3: collecting health information, consent and necessity
- APP 6.1 to APP 6.5APP 6: sharing client information with other practitioners and the NDIS
- APP 1.2 to APP 1.5, 1.6APP 1: the practice privacy policy and what it must contain
- APP 11.1, APP 11.3, APP 11.2APP 11: securing client records and destroying them when no longer needed
- s 6D(1), (3) to s 6(1) health information, sensitive informationDoes the Privacy Act apply to an allied health practice?
- APP 12.1, 12.4 to APP 13.3 to 13.5APP 12 and 13: client requests to see or correct their records
- s 26WE(2) to s 26WHNotifiable data breaches: the 30-day assessment of a suspected breach
- s 26WK(2), (3) to s 26WMNotifiable data breaches: notifying the Commissioner and the people affected
- Every page of this instrument
The same topic in other instruments (privacy and records)
- NDIS Practice Standards Core 5.1, Core 5.2, Core 5.3Core module: Privacy and dignity
- NDIS Practice Standards Core 12.1 to Core 12.4Core module: Information management
- NDIS Code of Conduct s 6(1)(b)Respect the privacy of people with disability
- Children guidance P-2Protect privacy and dignity, and ask before touching
- Ahpra shared Code of conduct 3.3Confidentiality and privacy
- Psychology Board Code of conduct 3.3Privacy and confidentiality
See every requirement for your practiceSee the specimen practice