Allied Health NDIS Audit Checklist
PrivacyPrivacy Act: the Australian Privacy Principles and notifiable data breachesprivacy-act--app-5-collection-notice
Requirement

APP 5: the collection notice for clients

At or before collection, or as soon as practicable after, a practice takes reasonable steps to tell a client the matters in APP 5.2: who it is, why it collects, who it usually discloses to, what happens if information is not given, and where the privacy policy explains access, correction and complaints.

Clause

Privacy Act APP 5.1 to APP 5.2(g) to (j)

Regulator

Office of the Australian Information Commissioner

Edition held

Privacy Act 1988 (Cth), Compilation No. 104 (C2026C00227), in force 4 June 2026, registered 17 June 2026 (Schedule 1, the Australian Privacy Principles; Part IIIC, notifiable data breaches)

Checked current

6 October 2026, Federal Register of Legislation Versions API: the latest and current compilation on 6 October 2026

Who it applies to

Every allied health practice that provides a health service and holds health information, whatever its turnover (s 6D(4)(b)), every profession, speech pathology included, NDIS registered or not.

Under review, not in force

From 10 December 2026, APP 1.7 to 1.9 add automated-decision content to the privacy policy (Privacy and Other Legislation Amendment Act 2024, Schedule 1 items 87 and 88). Not in force yet.

APP 5.1At or before the time of collection, or as soon as practicable after, take reasonablesource
Requirement, our statement of the clause

At or before the time of collection, or as soon as practicable after, take reasonable steps to notify the person of the APP 5.2 matters or otherwise make them aware.

Evidence that typically shows this
  • The collection notice in the intake pack or online booking flow, with when it is given
Common gap to check
  • Notice given only after the first session
  • No notice when information comes from a referrer
APP 5.2(a), (b), (c)The notice covers the practice's identity and contact details, the fact andsource
Requirement, our statement of the clause

The notice covers the practice's identity and contact details, the fact and circumstances of collection where information comes from someone else, and any Australian law that requires or authorises the collection.

Evidence that typically shows this
  • Collection notice text checked against 5.2(a) to (c)
Common gap to check
  • NDIS or Medicare collection requirements not named where they apply
APP 5.2(d), (e), (f)The notice covers the purposes of collection, the main consequences if information issource
Requirement, our statement of the clause

The notice covers the purposes of collection, the main consequences if information is not collected, and the bodies or kinds of bodies the practice usually discloses to (for example referrers, other treating practitioners, plan managers, the NDIA or the NDIS Commission).

Evidence that typically shows this
  • Collection notice text checked against 5.2(d) to (f)
Common gap to check
  • Usual disclosures (plan managers, NDIA reports) missing from the notice
APP 5.2(g) to (j)The notice says the privacy policy explains access, correction and complaints, andsource
Requirement, our statement of the clause

The notice says the privacy policy explains access, correction and complaints, and whether information is likely to go overseas and, where practicable, to which countries.

Evidence that typically shows this
  • Collection notice text checked against 5.2(g) to (j)
Common gap to check
  • Overseas storage by practice software not mentioned
Worksheet: what your practice holds, and where
RefHeld (yes, partly, no, not applicable)Where it is keptOwnerLast reviewedNext review
APP 5.1
APP 5.2(a), (b), (c)
APP 5.2(d), (e), (f)
APP 5.2(g) to (j)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

Privacy Act: the Australian Privacy Principles and notifiable data breaches

The same topic in other instruments (privacy and records)

See every requirement for your practiceSee the specimen practice