What evidence does an auditor or the regulator ask for under Incident Rules s 13(1)?

Responsibility matrix or position descriptions naming incident duties; Delegation for after-hours incident management and Commission notification; Organisation chart showing incident escalation points

Rules / NDIS Incident Management and Reportable Incidents Rules

IncidentsNDIS Incident Management and Reportable Incidents Rulesndis-incident-management-rules--s13-1-roles-and-responsibilities-for-incidents

Requirement

Roles and responsibilities for incidents

NDIS Incident Management and Reportable Incidents Rules s 13(1), stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Incident Rules s 13(1)

Regulator

NDIS Quality and Safeguards Commission

Edition held

NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)

Checked current

6 October 2026, Federal Register: latest version on 6 October 2026

Who it applies to

Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.

Every clause in the standards library

NDIS Incident Management and Reportable Incidents Rules on the standards library

s 13(1)Roles and responsibilities for incidentssource

Requirement, our statement of the clause

The system must set out the roles and responsibilities of everyone the provider employs or engages in identifying, managing and resolving incidents and in preventing them.

Evidence that typically shows this

Responsibility matrix or position descriptions naming incident duties
Delegation for after-hours incident management and Commission notification
Organisation chart showing incident escalation points

Common gap to check

Contractors and volunteers left out of the roles described
No after-hours cover for 24-hour notifications

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
s 13(1)

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Incident Management and Reportable Incidents Rules

The same topic in other instruments (incidents)

NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
NDIS Practice Standards Module 6 5.1Module 6: Incident management
NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
Provider Registration Rules ss 73Y and 73ZIncident management system and reportable incident notification
NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety

See every requirement for your practice See the specimen practice