Workers must comply with the system
NDIS Incident Management and Reportable Incidents Rules s 13(2), stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Incident Rules s 13(2)
NDIS Quality and Safeguards Commission
NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)
6 October 2026, Federal Register: latest version on 6 October 2026
Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.
NDIS Incident Management and Reportable Incidents Rules on the standards library
The system must provide that every person the provider employs or otherwise engages must comply with the incident management system.
- Employment contracts, contractor agreements or codes requiring compliance with the incident procedure
- Records of follow-up where a worker failed to report an incident
- Audit of worker shift notes against the incident register
- Shift notes describe incidents that were never reported
- Subcontractors not bound to the provider's system
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| s 13(2) |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
NDIS Incident Management and Reportable Incidents Rules
- s 13(1)Roles and responsibilities for incidents
- s 13(3)Train workers in the incident management system
- s 12(5)Collect incident statistics to find systemic issues
- s 18Key personnel make sure reportable incidents are notified
- s 12(1)Document the system, give accessible copies and help people understand it
- s 19Workers tell the provider of a reportable incident as soon as possible
- s 11Procedural fairness in dealing with incidents
- s 21Notify other reportable incidents within 5 business days
- Every page of this instrument
The same topic in other instruments (incidents)
- NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
- NDIS Practice Standards Module 6 5.1Module 6: Incident management
- NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
- NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
- NDIS Act ss 73Y and 73ZIncident management system and reportable incident notification
- NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety
See every requirement for your practiceSee the specimen practice