Key personnel make sure reportable incidents are notified
NDIS Incident Management and Reportable Incidents Rules s 18, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Incident Rules s 18
NDIS Quality and Safeguards Commission
NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)
6 October 2026, Federal Register: latest version on 6 October 2026
Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.
NDIS Incident Management and Reportable Incidents Rules on the standards library
Members of the provider's key personnel, and the person nominated under paragraph 10(1)(c) to report to the Commissioner, must take all reasonable steps to ensure that reportable incidents connected with the provider's supports are notified to the Commissioner.
- Board or executive reporting on reportable incident notifications and timeliness
- Named nominated reporting person and deputy
- Reconciliation of the incident register to Commission notifications reviewed by management
- Key personnel unaware of notifications made or missed
- Nominated person left the organisation and was not replaced
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| s 18 |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
notify the NDIS Commission of a change: check which notice it needs: the NDIS Aged Care Notifiable Change Checker, from the same publisher, reads one change and lists the notices it needs, by when.
Related requirements
NDIS Incident Management and Reportable Incidents Rules
- s 13(3)Train workers in the incident management system
- s 19Workers tell the provider of a reportable incident as soon as possible
- s 13(2)Workers must comply with the system
- s 21Notify other reportable incidents within 5 business days
- s 13(1)Roles and responsibilities for incidents
- s 23Keep the Commissioner updated with significant new information
- s 12(5)Collect incident statistics to find systemic issues
- s 24Final report to the Commissioner when required
- Every page of this instrument
The same topic in other instruments (incidents)
- NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
- NDIS Practice Standards Module 6 5.1Module 6: Incident management
- NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
- NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
- NDIS Act ss 73Y and 73ZIncident management system and reportable incident notification
- NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety
See every requirement for your practiceSee the specimen practice