Collect incident statistics to find systemic issues
NDIS Incident Management and Reportable Incidents Rules s 12(5), stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Incident Rules s 12(5)
NDIS Quality and Safeguards Commission
NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)
6 October 2026, Federal Register: latest version on 6 October 2026
Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.
NDIS Incident Management and Reportable Incidents Rules on the standards library
The system must collect statistical and other information about incidents so the provider can review the issues incidents raise, identify and address systemic issues, and report information to the Commissioner when asked.
- Periodic incident trend report by type, site and participant
- Board or management minutes discussing incident trends and resulting actions
- Record of any incident data supplied to the Commission on request
- Incidents counted but never analysed for patterns
- No action recorded on repeated incidents at one site
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| s 12(5) |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
NDIS Incident Management and Reportable Incidents Rules
- s 12(1)Document the system, give accessible copies and help people understand it
- s 13(1)Roles and responsibilities for incidents
- s 11Procedural fairness in dealing with incidents
- s 13(2)Workers must comply with the system
- s 10(6)Periodic review of the incident management system
- s 13(3)Train workers in the incident management system
- s 10(5)Route reportable incidents into Part 3
- s 18Key personnel make sure reportable incidents are notified
- Every page of this instrument
The same topic in other instruments (incidents)
- NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
- NDIS Practice Standards Module 6 5.1Module 6: Incident management
- NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
- NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
- Provider Registration Rules ss 73Y and 73ZIncident management system and reportable incident notification
- NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety
See every requirement for your practiceSee the specimen practice