What evidence does an auditor or the regulator ask for under Incident Rules s 24?

Final reports submitted with investigation reports attached; Register of Commission requests for final reports with due dates; Record of communication with the affected participant about findings

Rules / NDIS Incident Management and Reportable Incidents Rules

IncidentsNDIS Incident Management and Reportable Incidents Rulesndis-incident-management-rules--s24-final-report-to-the-commissioner-when-required

Requirement

Final report to the Commissioner when required

NDIS Incident Management and Reportable Incidents Rules s 24, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Incident Rules s 24

Regulator

NDIS Quality and Safeguards Commission

Edition held

NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)

Checked current

6 October 2026, Federal Register: latest version on 6 October 2026

Who it applies to

Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.

Every clause in the standards library

NDIS Incident Management and Reportable Incidents Rules on the standards library

s 24Final report to the Commissioner when requiredsource

Requirement, our statement of the clause

When the Commissioner requires it, the provider must give a written final report on the approved form within 60 business days after the 5-day notification (or any longer period allowed) covering: any internal or external investigation or assessment, with who did it and their position, when, the findings and corrective or other action taken; a copy of the investigation report; whether affected persons or their representatives were kept informed of progress, findings and actions; and any other information required.

Evidence that typically shows this

Final reports submitted with investigation reports attached
Register of Commission requests for final reports with due dates
Record of communication with the affected participant about findings

Common gap to check

Final report overdue against the 60 business day period
Investigation report not attached or investigator not named

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
s 24

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

notify the NDIS Commission of a change: check which notice it needs: the NDIS Aged Care Notifiable Change Checker, from the same publisher, reads one change and lists the notices it needs, by when.

Related requirements

NDIS Incident Management and Reportable Incidents Rules

The same topic in other instruments (incidents)

NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
NDIS Practice Standards Module 6 5.1Module 6: Incident management
NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
Provider Registration Rules ss 73Y and 73ZIncident management system and reportable incident notification
NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety

See every requirement for your practice See the specimen practice