What evidence does an auditor or the regulator ask for under Incident Rules s 9?

Incident definitions in the procedure covering harm, potential harm, harm to others and alleged reportable incidents; Register entries showing near misses and incidents where a participant harmed another person; Worker guidance or quick reference card listing incident types to report

Rules / NDIS Incident Management and Reportable Incidents Rules

IncidentsNDIS Incident Management and Reportable Incidents Rulesndis-incident-management-rules--s9-incidents-the-system-must-cover

Requirement

Incidents the system must cover

NDIS Incident Management and Reportable Incidents Rules s 9, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Incident Rules s 9

Regulator

NDIS Quality and Safeguards Commission

Edition held

NDIS (Incident Management and Reportable Incidents) Rules 2018, F2018L00633 as made, in force 1 July 2018 (no amendments)

Checked current

6 October 2026, Federal Register: latest version on 6 October 2026

Who it applies to

Registered NDIS providers, every profession. Unregistered providers are not bound by these Rules.

Every clause in the standards library

NDIS Incident Management and Reportable Incidents Rules on the standards library

s 9Incidents the system must coversource

Requirement, our statement of the clause

The system must cover three kinds of incident: acts, omissions, events or circumstances connected with providing supports that have caused, or could have caused, harm to the person with disability (near misses included); acts by a person with disability, connected with their supports, that caused serious harm or a risk of serious harm to another person; and reportable incidents alleged to have occurred in connection with the supports.

Evidence that typically shows this

Incident definitions in the procedure covering harm, potential harm, harm to others and alleged reportable incidents
Register entries showing near misses and incidents where a participant harmed another person
Worker guidance or quick reference card listing incident types to report

Common gap to check

Near misses and behaviours of concern towards others not captured
Allegations treated as gossip rather than recorded as incidents

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
s 9

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Incident Management and Reportable Incidents Rules

s 8Implement and maintain an incident management system that meets the Rules
s 10(1)Procedures for identifying, managing and resolving incidents
s 12(2), s 12(3), s 12(4)Incident records: the minimum details, kept 7 years
s 10(3), (4)Assess every incident with the affected person's views
s 20(1), (2), s 20(3), s 20(4)Reportable incidents notified within 24 hours, then within 5 business days
s 10(5)Route reportable incidents into Part 3
s 10(6)Periodic review of the incident management system
s 11Procedural fairness in dealing with incidents
Every page of this instrument

The same topic in other instruments (incidents)

NDIS Practice Standards Core 14.1 to Core 14.4Core module: Incident management
NDIS Practice Standards Module 6 5.1Module 6: Incident management
NDIS Practice Standards Module 2 8.1, Module 2 8.2Module 2: Reportable restrictive practice incidents
NDIS Practice Standards Module 2A 9.1 to Module 2A 9.7Module 2A: Reportable restrictive practice incidents
Provider Registration Rules ss 73Y and 73ZIncident management system and reportable incident notification
NDIS Code of Conduct s 6(1)(e)Promptly raise and act on concerns about quality and safety

See every requirement for your practice See the specimen practice