What an NDIS verification desk audit involves
A verification audit is a desktop review by a quality auditor the NDIS Commission recognises of the documents a provider supplies against the four Module 6 outcomes: risk management, complaints management, incident management and human resource management. The NDIS Commission's list sets out the documents; the auditor looks for evidence proportionate to the size of the practice and the supports it delivers.
To be registered for a class of supports, the applicant is assessed by an approved quality auditor, by certification or verification as the s 20(3) table specifies, as meeting each applicable standard, plus Module 2A by certification where regulated restrictive practices are or may be used; to remain registered it keeps complying with those standards (s 20(1) and (2)). An individual or partnership whose only certification requirement is early childhood supports is assessed against Core clause 7 and Module 3 (s 20(4) and (5)); Commonwealth, State, Territory and local government providers are certified against the whole Core module for any class (s 22). Certification satisfies a verification requirement (s 23), and auditors apply the quality indicators (s 24).
The NDIS Commission's verification documentation list (updated May 2025) describes the review as a desktop audit by a quality auditor the Commission recognises, with the evidence proportionate to the risk and complexity of the supports and the size and scale of the provider. Its documents, in its order, each with its worksheet.
- Module 6 6.1 to Module 6 6.5Module 6: Human resource management5 rowsCSV Print
- s 13(a), s 13(b), s 13(c)Who may work in a risk assessed role3 rowsCSV Print
- Module 6 3.1 to Module 6 3.5Module 6: Risk management5 rowsCSV Print
- Module 6 4.1Module 6: Complaints management1 rowCSV Print
- Module 6 5.1Module 6: Incident management1 rowCSV Print
See every requirement for your practiceSee the specimen practice