What evidence does an auditor or the regulator ask for under NDIS Practice Standards Module 6 6.1 to Module 6 6.5?

NDIS worker screening clearances for workers in risk assessed roles; Identity and right to work verification records; Qualification and professional registration records for each worker; Reference check records; NDIS worker orientation module completion certificates; Continuing professional development logs for each worker; Training register showing completion dates; Infection prevention and control training records with refresher dates; Training content covering hand hygiene, respiratory hygiene and cough etiquette; Training refresher schedule; PPE training records for direct support workers,

Rules / NDIS Practice Standards and Quality Indicators

Practice StandardsNDIS Practice Standards and Quality Indicatorsndis-practice-standards--module-6-human-resource-management

Requirement

Module 6: Human resource management

The Module 6 (verification) outcome human resource management: every quality indicator the NDIS Practice Standards set for it (Module 6 6.1 to Module 6 6.5), what an auditor asks to see under each, the common gaps, and a free worksheet to fill in.

Clause

NDIS Practice Standards Module 6 6.1 to Module 6 6.5

Regulator

NDIS Quality and Safeguards Commission

Edition held

Rules Schedules 1 to 8, Compilation No. 6 (F2026C00527) and Quality Indicators Guidelines Compilation No. 3 (F2026C00528), in force 1 July 2026

Checked current

6 October 2026, Federal Register: both compilations are the latest version on 6 October 2026

Who it applies to

Registered NDIS providers for the supports assessed by verification, such as therapeutic supports by occupational therapists, physiotherapists, psychologists and speech pathologists. A practice also registered for a certification-assessed support keeps these obligations for its therapeutic supports: one certification audit assesses them (certification satisfies a verification requirement, Rules s 23), and the Core outcome named on this page covers the same ground.

Every clause in the standards library

NDIS Practice Standards and Quality Indicators on the standards library

Under review, not in force

The NDIS Commission's review of the Practice Standards (a proposed quality framework and changes to the standards and how they are assessed) is still being considered; nothing from it is in force.

When the practice is also audited by certification

The obligations on this page stay for the practice's therapeutic supports. One certification audit assesses them (certification satisfies a verification requirement, Rules s 23), and Core module: Human resources covers the same ground, so one set of evidence can serve both. Core module: Human resources.

Module 6 6.1Human resource management (verification): worker identity, checks and qualificationssource

Requirement, our statement of the clause

The provider keeps records of each worker's identity, right to work, pre-employment checks, and qualifications or experience, including NDIS worker screening clearances for workers in risk assessed roles.

Evidence that typically shows this

NDIS worker screening clearances for workers in risk assessed roles
Identity and right to work verification records
Qualification and professional registration records for each worker
Reference check records

The NDIS Commission's verification documentation list names pre-employment checks, worker screening, qualifications and experience (its list).

Common gap to check

Worker screening clearance missing or expired for a worker in a risk assessed role
Professional registration not rechecked at renewal

Module 6 6.2Human resource management (verification): NDIS orientation module and CPD recordssource

Requirement, our statement of the clause

Workers complete the mandatory NDIS worker orientation module, and the provider keeps records of their continuing professional development, so the provider can show each worker's training is current.

Evidence that typically shows this

NDIS worker orientation module completion certificates
Continuing professional development logs for each worker
Training register showing completion dates

The NDIS Commission's verification documentation list names the certificate of completion of the NDIS worker orientation program (its list).

Common gap to check

Orientation certificates missing for newer workers
No professional development records kept

Module 6 6.3Human resource management (verification): infection control training and refresherssource

Requirement, our statement of the clause

Each worker is trained, with refresher training, in standard infection prevention and control precautions, including hand hygiene, respiratory hygiene and cough etiquette, and keeps records of that training.

Evidence that typically shows this

Infection prevention and control training records with refresher dates
Training content covering hand hygiene, respiratory hygiene and cough etiquette
Training refresher schedule

Common gap to check

Refresher training overdue
Training content does not cover respiratory hygiene

Module 6 6.4Human resource management (verification): PPE training for direct support workerssource

Requirement, our statement of the clause

Each worker who gives supports directly to participants is trained, with refresher training, in using personal protective equipment, including putting it on and taking it off safely.

Evidence that typically shows this

PPE training records for direct support workers, including donning and doffing
Refresher training dates
Competency checks or observation records on PPE use

Common gap to check

Direct support workers with no PPE training on file
Training given once and never refreshed

Module 6 6.5Human resource management (verification): PPE available to workers and participantssource

Requirement, our statement of the clause

Personal protective equipment is available to every worker and every participant who needs it, including when supports are delivered in participants' homes or in the community.

Evidence that typically shows this

PPE stock register and reorder records
Records of PPE issued to workers and participants
Procedure for accessing PPE during home visits

Common gap to check

No PPE stock kept by a mobile provider
Participants who need PPE not supplied

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
Module 6 6.1
Module 6 6.2
Module 6 6.3
Module 6 6.4
Module 6 6.5

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Practice Standards and Quality Indicators

Module 6 5.1Module 6: Incident management
Module 6 4.1Module 6: Complaints management
Module 6 3.1 to Module 6 3.5Module 6: Risk management
Every page of this instrument

The same topic in other instruments (workers, cpd)

Worker Screening Rules s 13(a), s 13(b), s 13(c)Who may work in a risk assessed role
Worker Screening Rules s 18(1) to (3), s 18(4) and (5)Records of workers in risk assessed roles
Worker Screening Rules s 11Assess every role and identify the risk assessed roles
Worker Screening Rules s 12(1) and (2)Written risk management plan for roles held by people without a clearance yet
Qualification guide General ruleEvidence qualified staff for every class of support that needs a qualified professional
Children guidance P-3Deliver safe services with trained, supervised staff
National Law s 128Undertake the CPD the registration standard requires
Ahpra shared Code of conduct 7.3Maintaining and developing professional capability

See every requirement for your practice See the specimen practice