What evidence does an auditor or the regulator ask for under Qualification guide General rule?

Certified copies of qualifications, registrations or memberships for the named staff member per registration group; Staff-to-registration-group matrix; Recruitment plan for groups not yet staffed

Rules / NDIS Qualification and Professional Associations Required Documentation Guide

QualificationsNDIS Qualification and Professional Associations Required Documentation Guide : guidance, not a rulendis-qualification-guide--evidence-qualified-staff-for-every-class-of-support-that

Requirement

Evidence qualified staff for every class of support that needs a qualified professional

NDIS Qualification and Professional Associations Required Documentation Guide General rule, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.

Clause

Qualification guide General rule

Regulator

NDIS Quality and Safeguards Commission

Edition held

Required Documentation Guide, updated November 2025 (guidance)

Checked current

1 October 2026, our build record of the held copy

Who it applies to

Registered NDIS providers and applicants delivering a class of support that needs a qualified professional.

Every clause in the standards library

NDIS Qualification and Professional Associations Required Documentation Guide on the standards library

General ruleEvidence qualified staff for every class of support that needs a qualified professionalsource

Requirement, our statement of the clause

An applicant or registered provider applying to provide, or providing, a class of support that requires qualified professionals gives its auditor certified evidence, for at least one staff member, of the qualification, registration or membership the guide lists for that profession; an applicant not yet employing such a person gives other evidence of its capacity to meet the standard, and once registered must meet the guide's requirements as it starts delivering the support.

Evidence that typically shows this

Certified copies of qualifications, registrations or memberships for the named staff member per registration group
Staff-to-registration-group matrix
Recruitment plan for groups not yet staffed

The NDIS Commission's verification documentation list names qualifications and experience for each profession delivered (its list).

Common gap to check

Registration group delivered with no qualified worker on staff
Uncertified copies supplied

Worksheet: what your practice holds, and where

Ref	Held (yes, partly, no, not applicable)	Where it is kept	Owner	Last reviewed	Next review
General rule

Download the worksheet (CSV)Print the worksheet (A4)

Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.

Related requirements

NDIS Qualification and Professional Associations Required Documentation Guide

Occupational therapistOccupational therapist: required registration or membership
PhysiotherapistPhysiotherapist: required registration or membership
PsychologistPsychologist: required registration or membership
Speech pathologistSpeech pathologist: required registration or membership
Every page of this instrument

The same topic in other instruments (workers)

NDIS Practice Standards Core 15.1 to Core 15.10Core module: Human resources
NDIS Practice Standards Module 6 6.1 to Module 6 6.5Module 6: Human resource management
Worker Screening Rules s 13(a), s 13(b), s 13(c)Who may work in a risk assessed role
Worker Screening Rules s 18(1) to (3), s 18(4) and (5)Records of workers in risk assessed roles
Children guidance P-3Deliver safe services with trained, supervised staff
National Law s 142Employers notify notifiable conduct of registered practitioners they engage

See every requirement for your practice See the specimen practice