Keep records about personnel supplied by personnel providers
NDIS Worker Screening Rules s 19, stated plainly and cited to the edition held, with the evidence an auditor or the regulator asks for, the common gaps, and a free worksheet to fill in.
Worker Screening Rules s 19
NDIS Quality and Safeguards Commission
NDIS (Practice Standards - Worker Screening) Rules 2018, Compilation No. 4 (F2021C00788), in force 31 July 2021
6 October 2026, Federal Register: latest version on 6 October 2026
Registered NDIS providers that have workers in risk assessed roles, and individual registered providers for their own clearance.
For personnel, the provider keeps a copy of each appropriate contract, records of administering and enforcing it, information the personnel provider gives about individuals under the contract, records of the reasonable steps it took to satisfy itself each individual has a clearance, and records of any misconduct allegation against cleared personnel.
- File of appropriate contracts with each personnel provider
- Clearance information received from agencies per individual, with dates
- Records of checks performed on agency staff and any enforcement of contract obligations
- Contract copy held only by procurement and not linked to screening records
- No record of the check made on each agency individual
| Ref | Held (yes, partly, no, not applicable) | Where it is kept | Owner | Last reviewed | Next review |
|---|---|---|---|---|---|
| s 19 |
Completing this worksheet records what your practice holds and where. It does not make a practice compliant or ready for audit, and it is not legal advice.
Related requirements
NDIS Worker Screening Rules
- s 17Written list of risk assessed roles, updated within 20 business days
- ss 20 and 21Keep the worker list day-traceable for seven years and every record for seven years
- s 15Confirm a complete application before treating a person as in the process of obtaining a clearance
- s 14 and s 14AUse the exceptions only on their conditions, and never where no card, no start applies
- s 12(3) and (4)Review the plan after a reportable incident or on the Commissioner's requirement, and implement it
- s 12(1) and (2)Written risk management plan for roles held by people without a clearance yet
- s 11Assess every role and identify the risk assessed roles
- s 18(1) to (3), s 18(4) and (5)Records of workers in risk assessed roles
- Every page of this instrument
The same topic in other instruments (workers)
- NDIS Practice Standards Core 15.1 to Core 15.10Core module: Human resources
- NDIS Practice Standards Module 6 6.1 to Module 6 6.5Module 6: Human resource management
- Qualification guide General ruleEvidence qualified staff for every class of support that needs a qualified professional
- Qualification guide Occupational therapistOccupational therapist: required registration or membership
- Children guidance P-3Deliver safe services with trained, supervised staff
- National Law s 142Employers notify notifiable conduct of registered practitioners they engage
See every requirement for your practiceSee the specimen practice