What is assessed in an NDIS verification audit?

Module 6 of the NDIS Practice Standards: risk management, complaints management, incident management and human resource management, by a desk audit.

Does certification include verification?

Yes. Certification satisfies verification, so a practice audited by certification does not also meet Module 6.

Registration

NDIS verification audit checklist for allied health: Module 6 and the rules

A registered NDIS provider whose supports are all assessed by verification, such as therapeutic supports by occupational therapists, physiotherapists, psychologists and speech pathologists, is audited against Module 6 by a desk audit. These are the four Module 6 outcomes, with their worksheets, and the rules that apply alongside them.

Module 6: the four outcomes

4 worksheets

Module 6 3.1 to Module 6 3.5Module 6: Risk management5 rowsCSV Print
Module 6 4.1Module 6: Complaints management1 rowsCSV Print
Module 6 5.1Module 6: Incident management1 rowsCSV Print
Module 6 6.1 to Module 6 6.5Module 6: Human resource management5 rowsCSV Print

Module 6 human resource management includes the insurance row (risk management), the NDIS worker orientation module and CPD records, and worker screening: each is a row on these worksheets. The auditor also reads the qualification guide rows for the professions delivering the supports.

The qualification guide rows

5 worksheets

General ruleEvidence qualified staff for every class of support that needs a qualified professional1 rowsCSV Print
Occupational therapistOccupational therapist: required registration or membership1 rowsCSV Print
PhysiotherapistPhysiotherapist: required registration or membership1 rowsCSV Print
PsychologistPsychologist: required registration or membership1 rowsCSV Print
Speech pathologistSpeech pathologist: required registration or membership1 rowsCSV Print

The rules every registered provider meets

Registration NDIS Provider Registration Rules16 pages
Worker screening NDIS Worker Screening Rules10 pages
Incidents NDIS Incident Management and Reportable Incidents Rules21 pages
Complaints NDIS Complaints Management and Resolution Rules19 pages
NDIS Code NDIS Code of Conduct8 pages
Privacy Privacy Act: the Australian Privacy Principles and notifiable data breaches9 pages

A change at your practice: which notices it needs. The NDIS Aged Care Notifiable Change Checker, from the same publisher, reads one change (a new key person, an incident, a new site) and lists the notices and the clauses.

See every requirement for your practice See the specimen practice